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Privacy Policy

  1. Introduction

At Foodclean (QJS UK Ltd), we take your privacy seriously and are committed to protecting your personal information.
This policy explains how we handle your data when you use our websites.

This policy applies when we act as the ‘data controller’ for personal information collected from visitors and users of our websites — meaning we decide how and why that data is processed. It covers all websites operated by us. By using our websites and agreeing to this policy, you consent to our use of cookies in line with these terms.

Throughout this document, “we”, “us” and “our” refer to Foodclean (QJS UK Ltd). For our full contact details, see Section 10.

  1. How We Use Your Personal Data

We may collect and process the following types of personal data:

  • Usage Data – information on how you use our site (e.g., IP address, location, browser type, pages visited). Collected via Google Analytics, used to improve our site and services. Legal basis: Consent.
  • Enquiry Data – details from enquiries you submit about our products or services. Used to respond, provide information, and market relevant services. Legal basis: Consent.
  • Correspondence Data – details from communications with us (including contact form submissions). Used for record-keeping and to respond to you. Legal basis: Legitimate interest.

Please only provide another person’s personal data if you have their permission.

  1. Sharing Your Data

We may share your personal data:

  • Within our group companies where necessary.
  • With insurers or professional advisers for legal, insurance, or risk management purposes.
  • When required by law, to protect vital interests, or in connection with legal claims.

  1. Data Retention

We only keep your data for as long as necessary:

  • Usage Data: up to 3 years.
  • Enquiry Data: 12–24 months.
  • Correspondence Data: 12 months to 3 years.

We may keep data longer if required by law or to protect vital interests.

  1. Data Security

We use physical, electronic, and managerial safeguards to protect your data.

Your data is stored:

We do not store paper copies of your data.

  1. Changes to This Policy

We may update this policy and will post the new version on our website. Significant changes may also be sent to you by email.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Have incorrect or incomplete data corrected.
  • Request deletion of your data.
  • Restrict or object to our processing.
  • Request your data in a portable format.
  • Withdraw your consent at any time.
  • Complain to the Information Commissioner’s Office (ICO).

To exercise your rights, contact us using the details in Section 13.

  1. Third-Party Websites

Our site may link to other websites. We are not responsible for their privacy policies or practices.

  1. Updating Your Information

Please tell us if any personal information we hold is inaccurate or needs updating.

  1. Contact Details

    Foodclean (QJS UK Ltd)
    QJS (UK) Ltd,
    Saxilby Enterprise Park,
    Lincoln,
    LN1 2LR
    Company Number 7789905

    Foodclean France SAS
    PA Sevailles,
    3B Av. Thomas Edison,
    35340 Liffré,
    France

    You can contact us:

    • By post (addresses as above)
    • Via our website contact form (See Contact Us Page on the website)
    • By phone (see Contact Us Page on the website)
    • By email (see Contact Us Page on the website)